Terms of service

Terms of Service

Welcome to Engravemoments!

Please read these Terms of Service ("Terms") carefully before using our website. By accessing or using the Engravemoments website (the “Site” or “Services”), you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website.

1. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agreed to these Terms of Service. We reserve the right to update or modify these Terms at any time. Continued use of the site after such changes constitutes your acceptance of the updated Terms.

2. Description of Services

Engravemoments provides custom laser-engraved wooden greeting cards and other personalized products designed to preserve and celebrate memories. All product listings, prices, and availability are subject to change without prior notice.

3. User Responsibilities

You agree:

To use the website in accordance with all applicable laws and regulations.
Not to use the website for fraudulent, abusive, or unlawful activities.
That all information you provide is true, complete, and current.

4. Intellectual Property

All content on this site—including text, graphics, logos, images, and designs—is the property of Engravemoments and is protected by copyright, trademark, and other applicable laws. You may not reproduce or use any content from this site without our prior written permission.

5. User-Submitted Content

When submitting content such as photos or custom messages for engraving, you confirm that:

You own the rights to that content or have the necessary permission to use it.
The content does not infringe on any third-party rights.

By uploading content, you grant Engravemoments a limited, non-exclusive, royalty-free license to use it solely for the purpose of producing and fulfilling your custom order. We will not use your content for marketing without your express written permission.

6. Disclaimer of Warranties

Our products and services are provided "as is" and "as available." We do not guarantee that the site will be error-free or uninterrupted. Engravemoments makes no warranties of any kind regarding the accuracy, reliability, or quality of our services or website content.

7. Limitation of Liability

Engravemoments shall not be liable for any indirect, incidental, or consequential damages arising out of or related to your use of the site or services, including but not limited to loss of data, loss of profits, or shipping delays.

8. Orders & Payments

All orders are subject to acceptance and availability. Prices are shown in USD and include all applicable taxes and shipping fees at checkout. You agree to provide accurate billing and payment information.

We reserve the right to cancel any order for any reason, including but not limited to fraud suspicion or pricing errors.

9. Return & Refund Policy

Due to the personalized nature of our products, we do not accept returns or exchanges unless the item arrives damaged or contains a manufacturing defect. For full details, please refer to our Return & Refund Policy .

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.